We know that by choosing to shop with us, you've placed a great deal of trust in us. We also understand that you want the personal information you give us to be kept private as well as secure. To reassure you that we feel the same way, here's how we will and, more importantly, will not use the personal information you give us.
By entering your personal information in our web site you accept that we may retain your information and it may be held by companies within the Power Value Trading or by any third party company that processes it on our behalf.
The information we gather from customers helps us to continually improve the service we offer to our customers.
When you shop with us, there are different ways we gather information about you:
We may collect information received from third parties about you. We work with third parties such as our business partners, information providers and credit reference agencies who may provide us with information about you from time to time. This information is necessary for us to recognise you as a trusted customer.
All the information we collect via our website or through correspondence with you is used by members of the Power Value Trading to operate and improve the service we offer you. We are committed to using your personal information only for:
By opening an account with us you agree to us collecting and using your information in this way.
Information about our customers is an important part of our business and we do not sell or provide your information to anyone else to enable them to send you direct marketing unless you agree otherwise. However, there are circumstances where it is necessary for us to share personal information in order for us to provide our customers with customers with our superior delivery service. At all times where we use or disclose your information it will remain secure.
The circumstances where we may share some of your information with others are described below:
Security is very important to Power Value Trading and we use sophisticated technology to ensure that your information is protected at all times. Secure Socket Layer ("SSL") encryption technology is used for protection of all information that you send us. Additional security procedures are in place to protect the confidentiality and integrity of your information.
We reveal only the last four digits of your credit card number when confirming an order. We also display the last four digits of your credit card, the expiry date and card type on your receipt. These details are stored on our systems but the full credit card number is never stored on any of our systems. Instead an encrypted token unique to the Power Value Trading website and your card is stored. This token is transmitted to the appropriate credit card company during the order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when using a shared computer.
Fraudsters create authentic looking, but false or "spoof" websites. Their purpose is to tempt users to enter personal information to be re-used to try and access your bank accounts. Fraudsters are increasingly turning to email to generate traffic to these websites. Recently customers of several financial institutions have received such emails and this activity is only likely to increase. Such emails typically contain a link to a spoof website and advise account holders to enter user names and passwords so that security details can be updated or passwords changed.
If you get any email containing an embedded link and a request for you to enter any personal details, treat it as suspicious and do not input any personal information, even if the page appears legitimate. No reputable company ever sends emails of this type.
Power Value Trading is based in the Singapore, but in order to offer you the best service we can provide, we work with service providers from other parts of the world. This means that the data we collect sometimes needs to be transferred, stored and used outside the European Economic Area. We want you to know that we have taken steps to ensure there is an appropriate level of security for the processing carried out in these countries.
You may change your personal information retained by Power Value Trading at any time by accessing your user profile on the Power Value Trading website.
You can access any personal data we hold about you, including data which we share with our business partners. If you would like to see what information we hold, we would suggest that you first visit your user profile on the Power Value Trading website.
To request a formal copy of the personal data, please write to us at the address or email set out below stating "Subject Access Request", your name, Power Value Trading reference number and what type of personal data you would like to receive, for example transaction history to a particular address.
Please note that this type of request will be subject to a fee of $10 to meet our costs of providing you with details of the information we hold about you.
Power Value Trading Pte Ltd
304 Ubi Avenue 1,